![]() You enjoy wearing many hats and having diverse responsibilities. You are a great match for the team if you enjoy helping customers easily understand complex information and have a very detailed eye. Self Service Specialists are responsible for efforts that support our program, including KCS®, Knowledge Management, and proactive and sometimes automated deployment. The Self Service team sits within Zendesk’s Customer Advocacy organization and has a mission to enable our customers to realize value through relevant, high-quality digital resources. Zendesk's Self Service team is seeking a proactive, hard-working, and analytical Self Service Specialist.
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